Please reach us at info@heavenshandsafh.com if you cannot find an answer to your question.
Heaven’s Hands AFH is currently full and not accepting new residents at this time. However, we’re excited to announce our brand-new location, Heaven’s Hands on 4th, opening in June 2026 located in Spokane Valley. This beautiful new construction home features six private rooms and the same trusted, compassionate care you expect from Heaven’s Hands. Call or text today to learn more and see if our home is the right fit for your loved one.
Scheduling a tour is simple. Click the contact us link to share a little about your situation and timeline. For urgent or complex needs, we recommend calling or texting so our social worker can reach out right away. Call or text: 509-951-2247
If there’s an urgent need, please call us directly. Our social worker can discuss potential options, prioritize urgent cases when possible, and provide referrals if needed.
Yes! Being on the waitlist early ensures you’re in line for future availability, and we can help plan a timeline that works best for your family.
Possibly. We understand that sometimes residents need care quickly. To ensure we can provide the best care and that your loved one will thrive, state regulations require a care assessment by a nurse or social worker prior to admission. These assessments can usually be completed within 24–48 hours.
To get the assessment started, contact our social worker, who will guide you through the process so it can begin as soon as possible. Once the assessment is reviewed and your loved one is deemed a good fit, we can start the admission process (this can generally happen very quickly if we have an opening).
Yes, we accept residents receiving hospice care. Our team collaborates with all hospice providers to provide compassionate support tailored to each resident’s needs.
Yes, we usually accept residents with higher medical needs thanks to our RN-led care team. However, we always conduct a thorough assessment to confirm compatibility before admission.
Unlike big assisted living communities, we provide a true home-like environment with 6 residents maximum. We have lower staff turnover, 24/7 RN oversight, and more personalized attention for each resident. We also prepare home cooked meals daily in our family-style kitchen.
We offer both private and shared rooms. While some residents prefer the privacy of their own room, others enjoy the companionship and affordability of a shared space. Rest assured, every resident receives the same excellent care. Shared rooms are perfect for those looking to save a little money while still enjoying all that Heaven’s Hands has to offer.
Yes, we accept Medicaid with a spend-down. If you’re not familiar with the term, check out our blog that explains options for paying for care.
In some cases, we may be able to offer more flexible arrangements for shared rooms—especially for residents who are a good fit with our community. It’s always worth reaching out to discuss your situation.
Private pay rates vary depending on each resident’s care needs and room type. Rates typically start in the $7,000 range (for example, shared rooms with basic care) and increase for private rooms or residents with more advanced care needs.
We also accept Medicaid with a spend-down. For more information about payment options, we encourage you to read our blog and connect with our social worker, who can help guide you through the process.
We strive to make our care as all-inclusive as possible. Your monthly rate covers housing, meals, personal care assistance, supervision, and medication administration.
Prescription medications and insurance co-pays are not included.
There are no hidden fees. We will review all anticipated costs with you in advance so you know exactly what to expect on your monthly invoice.
The primary language spoken in the home is English. If you are looking for support in other languages, please contact our social worker, who can connect you with appropriate resources or accommodations.
To get started with an assessment or discuss emergency placement options, contact our facility social worker, Lisa:
If there’s no answer, please leave a message, and Lisa will get back to you as soon as possible.
Yes, we may accept dogs under certain conditions and in compliance with state regulations. Cats are not accepted at this time.
The admission process begins with a tour of our Adult Family Home. This gives you the opportunity to see the home environment, meet our staff, and determine whether it feels like the right fit for your loved one. We also use this time to better understand your loved one’s needs and ensure they would be a good match for our care setting.
After the tour, we provide a preliminary or ballpark estimate of monthly care costs based on the information you share.
Is an assessment required before admission?
Yes. Every prospective resident is required to complete an Adult Family Home assessment before admission. This is a standard requirement for all residents.
The assessment evaluates care needs such as:
This assessment is typically completed by a qualified nurse or social worker.
Once the assessment is completed, we can provide a formal and accurate care quote based on the resident’s specific needs.
Can you help arrange the assessment?
Yes. Our social worker can help coordinate and refer you to one of our trusted partners to complete the assessment in a timely manner.
What happens if my loved one is currently at another facility?
If your loved one is currently in a care facility, standard discharge rules usually apply. You may be required to provide them a 30-day notice. It is important not to delay this step once you are considering a move. A deposit is required to reserve and hold a room.
What if my loved one is at home?
If your loved one is living at home, they may move in as soon as a room becomes available and the assessment and admission requirements are completed.
How soon can someone move in?
Move-in timing depends on room availability and completion of the required assessment. In many cases, move-in can happen quickly if a room is open and all paperwork is complete.
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